Performance Management Consultation

OPHI works with state, local, and tribal public health agencies to build capacity in Performance Management. OPHI develops just-in-time learning sessions to meet the unique needs of particular team’s performance management process. OPHI also leads the PM process and engages staff  and supports engaging staff developing measures. As a neutral and trusted agent, OPHI provides facilitation, engaging partners, and leading processes for identifying goals, developing measures. Contact us to learn more.

Discover the Basics of Performance Management in Public Health – Short Video

Performance management is a key driver of continuous improvement in public health. In this short introductory video, you’ll learn what performance management is, and what it isn’t, why it matters, and how its core components work together to support better outcomes. Whether you’re new to the concept or looking for a quick refresher, this video provides a foundational overview designed to spark curiosity and encourage deeper learning.

Click here to watch the 7 minute video for an introduction to performance management.

Introduction to Performance Management – A Recording

This recording features An Introduction to Performance Management, a training originally provided to Public Health Administration staff at the Michigan Department of Health and Human Services. The session introduces the fundamentals of performance management and quality improvement, explains why these practices matter in public health, and highlights how staff contribute to meaningful, measurable improvement. Viewers will also hear practical examples from the field that show performance management in action.

Click here to watch the 50 minute recording of the session.

Click here to download the slides for the session.

Embracing Quality in Public Health: A Practitioner’s Performance Management Primer

The Michigan Department of Health and Human Services and the Michigan Public Health Institute have updated the Embracing Quality in Public Health: A Practitioner’s Performance Management Primer!

The Primer has laid a foundation for performance management within state, local, tribal, and territorial health departments across the nation. This free online course was developed by public health practitioners for public health practitioners to introduce the basic principles of performance management, describe how performance management is used in public health, and provide tools to start implementing performance management in your agency.

This self-paced course is broken up into six modules and is estimated to take approximately an hour and a half to complete. The Primer includes: engaging activities to assist in your learning; recap exercises to test what you have learned; and examples throughout to show how performance management has been applied in public health practice. Upon completion, participants will receive a certificate of completion for evidence of staff training in performance management.

To visit the Primer today, please click here: Embracing Quality in Public Health: A Practitioner’s Performance Management Primer.

Performance Management One Pager

Use this fillable document to share with your agency about the Performance Management process and edit it to align with your agency’s implementation practices.

Performance Management Checklist

Performance Management Checklist – In order to help health departments evaluate their performance management process, performance management plan, and implementation and monitoring a performance management system against PHAB standards. This checklist can be used to see where your process and plans align with PHAB requirements, and record where gaps exist. Additionally, this tool can be used by an individual or during a group review.

Technical Assistance Support for Performance Management

Provided at no cost to local and tribal public health agencies in Michigan. Visit the Technical Assistance page to learn more.